Frequently Asked Questions

Ordering & Payment

Do you offer Cash on Delivery (COD)?

Yes! We offer Cash on Delivery across all of Pakistan. You pay when the parcel arrives — no advance payment needed.

What payment methods do you accept?

We accept Cash on Delivery (COD), bank transfer, Easypaisa, and JazzCash.

Is it safe to order online from UJAWLINER?

Absolutely. UJAWLINER is a registered Pakistani brand. Thousands of customers have ordered from us safely. We only charge you when your parcel arrives (COD).

Shipping & Delivery

How long does delivery take?

Major cities: 2–4 business days. Other areas: 4–7 business days.

Do you deliver to my city?

We deliver across all of Pakistan including remote areas via courier partners.

How do I track my order?

Once dispatched, you will receive a tracking number via SMS or WhatsApp.

Returns & Refunds

Can I return a product?

Yes. You have 7 days from delivery to return unused items in original packaging. Contact us at salman3a7@gmail.com.

What if I received a damaged or wrong item?

Contact us within 48 hours with photos and we will replace or refund immediately.

How long does a refund take?

3–5 business days after we receive the returned item.

Still have questions?

Email us at salman3a7@gmail.com or reach out via WhatsApp. We typically reply within a few hours.